Privacy Policy
Effective Date: January 2, 2024
Dispatch Solutions, Inc (“Dispatch”, “we”, “our”) respects your privacy. This Privacy Policy describes the types of personal data we collect from individuals visiting the Dispatch website or using our domain services (collectively, the "Website"), how we use the personal data, and with whom we share it. We also describe the rights you may have and how you can contact us about our privacy practices.
Dispatch is responsible for the use of your personal data for the purposes described in this Privacy Policy - our contact information can be found in the “How to Contact Us” section. Dispatch is a member of the International Advertising Bureau (IAB).
If you are a California consumer, for more information about your privacy rights, please see the section of this Privacy Policy called “California Consumer Privacy Statement.”
If you are a resident of the European Union, for more information about your privacy rights, please see the section of this Privacy Policy called “General Data Protection Regulation (GDPR) Privacy Statement.”
For further information on how we process your personal data, please use the links below to jump to the listed section:
- 1. Personal Data We Collect Directly From You
- 2. How We Use the Personal Data We Collect
- 3. How We Share Personal Data
- 4. How We Protect Personal Data
- 5. Your Rights and Choices
- 6. Personal Data We Derive or Collect Automatically
- 7. Children’s Privacy Protection
- 8. Updates To Our Privacy Policy
- 9. Social Media Policy
- 10. How to Contact Us
1. Personal Data We Collect Directly From You
If you wish to receive certain services from Dispatch, we may collect certain of your personal data, including your:
- Identifiers. We collect certain personal information from you, including, but not limited to, your name, email address, phone number, wallet address, and company, as well as any other personal and demographic information that you share with us.
- Communications. When you communicate with us, we collect your contact details and keep a record of the communications, as well as our responses.
- Sweepstakes, Contests, and Promotions. If you participate in sweepstakes, contests, and promotions that we offer, we may collect your personal information and other registration information related to such contests, sweepstakes, and promotions.
2. How We Use the Personal Data We Collect
We use the personal data that we collect to set up and maintain user accounts, for user authentication, to manage user alert subscriptions, and security purposes, and to create a usage report and log for each user. We process personal data for these purposes because we are required to do so to provide subscription services to users.
We also use personal data as we believe necessary or appropriate for certain essential, including:
- Maintaining user subscription and account records, in order to administer our business;
- Maintaining records relating to our users in order to administer our business;
- Managing our user relationships and communicating with our users, in order to administer our business and to update our users about new features and services that we may offer;
- Complaint handling and dispute resolution, in order to resolve any complaints raised by our users;
- Monitoring compliance with applicable Dispatch policies and procedures relating to our services to ensure the security of our services and compliance with our Terms of Use of which this privacy policy is a part;
- Carrying out analytics to identify potential improvements to our services and measure engagement with our advertising campaigns.
In addition to the purposes above, we also process personal data when we are required to do so by law, for example in order to maintain regulatory records.
If we plan to use the personal data that you provide for other purposes, we will provide an additional privacy policy to you to describe the purposes for which we will use the personal data and our legal basis for doing so.
3. How We Share Personal Data
We may share your personal data with third-party service providers. Such third-party service providers will not be authorized to use the data for purposes beyond providing services to Dispatch. We may share your personal data with affiliates of Dispatch for the purposes described in this Privacy Policy.
In addition, we may disclose personal data about you (i) if we are required or permitted to do so by law or legal process, for example due to a court order or a request from a law enforcement agency, (ii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, (iii) in connection with an investigation of suspected or actual fraudulent or other illegal activity, and (iv) in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, dissolution, or liquidation).
4. How We Protect Personal Data
Dispatch maintains certain administrative, technical, and physical safeguards designed to protect personal data against accidental, unlawful, or unauthorized access, destruction, loss, alteration, disclosure, or use.
5. Your Rights and Choices
We offer you certain choices in connection with the personal data we obtain about you. To update your preferences or limit the communications you receive from us, please contact us as specified in the How to Contact Us section of this Privacy Policy.
6. Personal Data We Derive or Collect Automatically
(a) Information That We Collect Automatically
When you use our website, we or our third-party service providers may collect certain information by automated means, using technologies such as cookies, web server logs, web beacons (including tags and pixels), and JavaScript.
Cookies are files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings on your device. Your browser may tell you how to be notified when you receive certain types of cookies and how to restrict or disable certain cookies. Please note, however, that without cookies you may not be able to use all of the features of our website.
In conjunction with gathering information through cookies, our web servers may log information such as your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. The web server logs may also record information such as the address of the web page that referred you to our website and the IP address of the device you use to connect to the Internet. They may also log information about your interaction with our website, such as which pages you visit.
This website is not designed to respond to “do not track” signals received from browsers.
(b) Categories Of Cookies And Other Automated Technologies
Strictly Necessary Cookies
These cookies are necessary for certain parts of our website to operate properly and facilitate your use of its features. Without these cookies, certain services cannot be provided. These cookies help us understand information, such as your session ID and other server authentication information. If this category of cookies is blocked or disabled, we cannot guarantee your security or predict how certain parts of our website will perform during your visit.
Analytics Cookies
These cookies collect information about how visitors interact with our website, such as what pages you visit and if any errors have occurred. The information is used to improve how our website functions. These cookies don’t collect information that identifies you but generate statistical data about your use of our website. We use different services to analyze these cookies, including Google Analytics and LinkedIn Analytics. The services register a unique ID that is used to generate statistical data on how visitors use our website. If you want to opt out of our use of Google Analytics please click here.
Advertising Pixels
We use cookies, pixels or similar tracking technologies on our website to help us deliver our content and advertising, and measure the effectiveness of our advertising campaigns on third party websites. They can also be used to limit the number of times users see an advertisement. We and our third-party vendors may collect information about our visitors’ online activities, over time and across third-party websites. You can opt out of receiving interest-based advertising on our website by blocking these cookies as described below.
Functional Cookies
These cookies allow our website to remember choices you make and provide enhanced and more personal features. They can also be used to remember changes made to parts of our website that you can customize.
(c) Your Choices
You can manage cookies through your web browser. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. You can find out how to do this for your particular browser by clicking “help” on your browser’s menu or by visiting allaboutcookies.org. Please note, however, that without cookies you may not be able to take full advantage of all our website features.
The following external links will explain how to manage cookies for the most common browsers:
In addition to the browser-based controls, you can manage third party cookies by visiting www.aboutads.info/choices/.
7. Children's Privacy Protection
Under Age 13 We understand the importance of protecting children’s privacy in the interactive online world. This website is not designed for, or intentionally targeted at, children under 13 years of age. It is not our policy to intentionally collect or maintain information about anyone under the age of 13. No one under the age of 13 should submit any personal data to us or this website.
Under Age 18 Minors under 18 years of age may have the personal data that they have provided to us through this website deleted by sending an email to the email listed at the end of this policy requesting deletion. Please note that, while we make reasonable efforts to comply with such requests, deletion of your personal data does not ensure complete and comprehensive removal of the data from all systems.
8. Updates To Our Privacy Policy
This Privacy Policy may be updated periodically to reflect changes in our personal data practices. We will post a notice on our website to notify you of any significant changes to our Privacy Policy and indicate at the top of the Privacy Policy when it was most recently updated.
9. Social Media Policy
If you share information about your experience with us on our social media sites, you acknowledge this social media policy. Please be aware that by "Liking" or sharing content about us using the social sharing mechanism, you agree to allow us to list the name, photo, etc. associated with the social media profiles. This information may be viewable to your social networks, depending on your privacy settings. We reserve the right on our social media sites to edit comments for content, remove off-topic contributions, delete offensive comments or remarks, block offensive contributors and/or delete actual or suspected spam content. We reserve the right to respond to any post or user content on our social media sites and may occasionally privately request your contact information to assist offline with your consent by routing the matter to the appropriate persons or department for further handling. Please be aware that once you post something online, there is the potential for numerous individuals to read your words, even years from now. Therefore, we suggest that you exercise caution when posting on any social media sites, and that you not disclose personally identifiable information.
10. How to Contact Us
If you have questions about how Dispatch handles your personal data, please reach out by emailing or writing to us at: Digital Asset Communications LLC 3 World Trade Center, 58th Floor New York, NY 10007 Attention: CEO With a Copy to: Legal [email protected]
GENERAL DATA PROTECTION REGULATION (GDPR) PRIVACY STATEMENT
Effective Date: June 12, 2023
This General Data Protection Regulation Privacy Statement (“GDPR Statement”) supplements the Privacy Policy. This GDPR Statement uses certain terms that have the meaning given to them in the General Data Protection Regulation and its implementing regulations (as amended, the “GDPR”) and applies solely to individuals in the European Union and European Economic Area. Please note that other sections of this Privacy Policy apply to the European Union and European Economic Area, and this GDPR Statement supplements the information contained in the Privacy Policy. Please read the Privacy Policy in its entirety.
The GDPR provides individuals located in the European Union and European Economic Area with rights to receive certain disclosures regarding the collection, use, and sharing of personal data, as well as rights to be informed, access, rectification, erasure, restrict processing, data portability and to object with respect to collected personal data. For the purposes of this section, “Personal Information” means any information relating to an identified or identifiable natural person in accordance with the GDPR. We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.
1. Right of access: You have the right to obtain from us confirmation as to whether your Personal Information is processed, and to request access to such Personal Information. The access information includes the purposes of the processing, the categories of Personal Information concerned, and the recipients or categories of recipient to whom the Personal Information has been or will be disclosed.
2. Right to rectification: You may request that we correct, amend, and/or erase any Personal Information which is incomplete, out of date, or inaccurate.
3. Right to erasure (right to be forgotten): You can request the deletion of your Personal Information if (i) your Personal Information is no longer necessary for the purpose of the data processing, (ii) you withdraw your consent to the data processing based exclusively on such consent, (iii) you object to the data processing, (iv) the Personal Information processing is unlawful, or (v) the Personal Information must be erased to comply with a legal obligation applicable to Dispatch.
4. Right to restriction of processing: You can request restriction of the processing if (i) the accuracy of your Personal Information is contested to allow Dispatch to check such accuracy, (ii) you wish to restrict your Personal Information rather than deleting it despite the fact that the processing is unlawful, (iii) you wish Dispatch to keep your personal information because you need it for your defense in the context of legal claims, or (iv) you have objected to the processing but Dispatch conducts verification to check whether it has legitimate grounds for such processing which may override your own rights.
5. Right to data portability: Under certain circumstances, you have the right to receive the Personal Information about you from us, which you have provided to us either directly or indirectly, in a structured, commonly used and machine-readable format, and you have the right to transmit that Personal Information to another entity without hindrance from us.
6. Right to object: Under certain circumstances, you have the right to object to the processing of your Personal Information by us, and we will no longer process your Personal Information.
Where the processing of your Personal Information is based on your previously provided consent, you have the right to withdraw your consent at any time. If you would like to exercise any of these rights, please submit the Data Subject Request Form to [email protected] . We will respond to these requests in accordance with applicable data protection laws. We may ask you to verify your identity and provide other information to help us respond efficiently to your request.
Where permitted by applicable law, you also have the right to lodge a complaint with a competent data protection supervisory authority.
CALIFORNIA CONSUMER PRIVACY STATEMENT
Effective Date: June 12, 2023
This California Consumer Privacy Statement supplements the Privacy Policy. It applies solely to California consumers and addresses personal information we collect online and offline.
This Statement does not apply to (i) Dispatch personnel or job applicants seeking opportunities at Dispatch or (ii) personnel working on behalf of business partners with whom we are conducting business.
This California Consumer Privacy Statement uses certain terms that have the meaning given to them in the California Consumer Privacy Act of 2018 and its implementing regulations (the “CCPA”).
1. Notice of Collection and Use of Personal Information
We may collect the following categories of personal information about you:
- Identifiers: identifiers such as a real name, alias, postal address, unique personal identifier (such as a device identifier; cookies, beacons, pixel tags, mobile ad identifiers and similar technology; unique pseudonym, or user alias; telephone number and other forms of persistent or probabilistic identifiers), online identifier, internet protocol address, email address, account name, and other similar identifiers;
- Online Activity: Internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with websites, applications or advertisements;
- Employment Information: professional or employment-related information;
- Inferences: inferences drawn from any of the information identified above to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
We may use the categories of personal information listed above for the purposes described in the Dispatch Privacy Policy. In addition, we may use these categories of personal information for certain business purposes specified in the CCPA, as described in this table:
| Purposes | Categories of Personal Information |
|---|---|
| Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing advertising or marketing services, providing analytics services, or providing similar services | Identifiers; Online Activity; Employment Information; and Inferences |
| Auditing related to a current interaction with you and concurrent transactions | Identifiers; Online Activity; Employment Information; and Inferences |
| Short-term, transient use | Identifiers; Online Activity; Employment Information; and Inferences |
| Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity | Identifiers; Online Activity; Employment Information; and Inferences |
| Debugging to identify and repair errors that impair existing intended functionality | Identifiers; Online Activity; and Inferences |
| Undertaking internal research for technological development and demonstration | Identifiers; Online Activity; Employment Information; and Inferences |
| Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us | Identifiers; Online Activity; Employment Information; and Inferences |
2. Notice of Collection and Use of Personal Information
We may have collected and used your personal information, as described in section 1 above, during the 12-month period prior to the effective date of this California Consumer Privacy Statement. For the personal information collected during that timeframe, we describe below: (a) the categories of sources from which we may have obtained the personal information, (b) the categories of third parties with whom we may have shared the information, and (c) the categories of personal information we may have disclosed for a business purpose.
Sources of Personal InformationWe may have obtained personal information about you from various sources, as described below.
| Categories of Sources of Data Collection | Categories of Personal Information |
|---|---|
| Directly from you, such as when you visit our facilities, when you sign up to receive communications from Dispatch, or when you contact us with a comment or question | Identifiers; Online Activity; Employment Information; and Inferences |
| From monitoring tools, such as cookies that track your use of our websites | Identifiers; Online Activity; and Inferences |
| Our affiliates | Identifiers; Online Activity; and Inferences |
| Vendors, advisors, referral partners and other business partners | Identifiers; Employment Information; and Inferences |
| Recruiting agencies, social media networks or publicly available sources | Identifiers; Online Activity; Employment Information; and Inferences |
We do not sell your personal information.
Disclosure of Personal Information for a Business PurposeWe may have disclosed to third parties for a business purpose all of the categories of personal information about you listed in Section 1 above.
California Consumer Privacy Rights
You have certain choices regarding your personal information, as described below.
Access:You have the right to request, twice in a 12-month period, that we disclose to you the personal information we have collected, used, disclosed and sold about you during the past 12 months.
Deletion: You have the right to request that we delete certain personal information we have collected from you.
How to Submit a Request: To submit an access or deletion request, email us at [email protected] or call us at 646-343-2000.
Verifying Requests: To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to your personal information or complying with your request. If you have an account with us, we may verify your identity by requiring you to sign in to your account. If you do not have an account with us and you request access to or deletion of your personal information, we may require you to provide any of the following information: name, email address, or other relevant pieces of data. In addition, if you do not have an account and you ask us to provide you with specific pieces of personal information, we will require you to sign a declaration under penalty of perjury that you are the consumer whose personal information is the subject of the request. If you designate an authorized agent to make an access, deletion or opt-out of sale request on your behalf (a) we may require you to provide the authorized agent written permission to do so, and (b) for access and deletion requests, we may require you to verify your own identity directly with us (as described above).
Additional Information: If you choose to exercise any of your rights under the CCPA, you have the right to not receive discriminatory treatment by us. To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request.
